Dear Izzy,
Sorry to hear about your terrible meal at The Big Fat Fish Co. It must be said though, that using the name of an employee to get your point across is incredibly tactless and rude. I certainly hope that you have a job where you are not exposed to the general public, as perhaps someday, possibly when you are having a bad day, someone will splash the name of the company you work for, your title and your name across a public website.