We have been going to Speak E-Z's for about 4 years now. I don't know what those people have to complain about. The servers are very friendly, helpful and attentive. The food is always good, smoked in their own kitchen.
We got to know Dennis, the owner, a bit. He comes from Memphis and takes a lot of pride in his cooking and smoking. Most of the items are made from scratch, and are fresh and tasty.
Anyway, the food is good, tasty and not boring, the BBQ sauce is the best, the prices are reasonable, portions are very generous, service is good, (lot better than in a lot of other places we have been) and you all should try it and don't get side tracked by someone who has a gripe for whatever reason.